We provide one-stop, integrated facility management services for our customer's comprehensive development.

AEON Group Network in Vietnam

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Pursuing peace, respecting humans, and contributing to local communities, always with customers as a starting point.

A Group that leads the co-creation of lifestyles, enriching each individual and society as a whole.

When customers can feel “a brighter society” and “happiness that is uniquely their own”, their future will be fulfilling and full of smiles

Background 3

History

AEON Delight Group was established in November 1972 in Osaka, Japan, under the name Nichii Maintenance Co., Ltd., with the purpose of preventing catastrophic fire accidents similar to the fire at the Sennichi Department Store in Minami, Osaka, in May 1972.

With the vision of becoming the leading organization in Asia in the field of Facility Management (FM), the group merged with Nichii Japan Kaihatsu Co., Ltd. (1976), AEON Techno Service (2006), and officially changed its name to AEON Delight Co., Ltd. in September 2006. Along with the establishment of subsidiaries in China, Malaysia, and Indonesia, AEON Delight Vietnam was founded on December 28, 2012, with the same mission to develop the AEON Delight brand across the Asian and Southeast Asian markets.

AEON Delight Vietnam and its branch in Cambodia (established in June 2018) collaborate and cooperate with outstanding and potential partners to provide customers with comprehensive facility management solutions, while continuously expanding business domestically, enhancing service quality, and striving to “create environmental value for the local community.

Management Principle

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We pursue the Creation of "Environmental Value" for our Customers and for the Local Communities

The environmental value we consider includes all the values in the following; value in the business environment of the corporation, value in the usage environment of the customers of the corporation, value in the workplace environment employees work in and value in the local community.
By creating environmental value, we strive to provide “delight” such as joy, shine and richness of mind.
To achieve that goal, we constantly aim to improve safety, security, cleanliness and comfort, and keep stepping forward towards “the future with a dream.”

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Group 2144767515

General Director Message

“AEON Delight Vietnam provides the facility management services on the basis of nearly 50 years experience in Japan – providing one-stop, integrated facility management services for diverse customers, such as shopping centers, buildings, offices, residential areas, restaurants, schools, hospitals and industrial sites/factories,… throughout Asia.”

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    remote monitoring services

    satisfaction & perfection

    Along with existing comprehensive FM services, AEON Delight has established a new business model for customers through the Remote Monitoring Service (RMS), which ranges from performance monitoring to  identifying  and addressing problems.
 By leveraging advanced technology, it aims to deliver enhanced efficiency and timely interventions that leading to optimizing manpower and operating cost for Customers

    remote monitoring center (RMC)

    • 24/7 monitoring of warning signals from fire protection systems, electrical systems, HVAC, cooling systems, lighting, etc. in buildings, shopping centers, supermarkets, etc.
    • Report to customers immediately when the issue occures.
    • Monitor and update information until the issue is resolved
    • Periodic reports by week, month, year
    • Recommend and propose solutions to customers.

    AREA TEAM (Rapid Response Team)

    24/7 Handling issue immediately upon notification
    Periodic system checklist service by month, quarter, year
    Other spot work tasks as requested by customers

    CONSTRUCTION RENOVATION SERVICE

    satisfaction & perfection

    We offer comprehensive construction renovation services to fulfill the different needs of our customers. The more added value we provide, the more comfort and satisfaction we bring to customers.

    Construction Project Management

    We establish thorough construction plans and manage all aspects of the renovation project to ensure it stays on schedule and under budget.

    Development for MEP systems and lifecycle

    to ensure efficient and sustainable solutions for a wide range of projects:

    • Design and Planning
    • Installation
    • Maintenance and Upgrades
    • Energy Management

    Renewals and Renovations

    Cooperation with us for CCTV installation means that both the technology and the security guards are provided by a single organization, eliminating the need to manage multiple contractors. This is a more organized, cost-effective strategy.

    Post-Renovation Support

    After completion, we provide ongoing support and maintenance to ensure the longevity and functionality of the upgraded facilities.

    CUSTOMER SERCURITY SERVICE

    CUSTOMER - OUR PRIORITY

    With the professionally trained team, AEON Delight ready to support customers with our dedicated spirit to bringing a comfortable, reliable experience to customers through our comprehensive Customer Security Service.

    Patrol

    Conducting regular patrols to ensure a secure environment.

    Information Counter

    Assisting customers with inquiries and providing valuable information.

    Trolley Management

    Ensuring the efficient handling and availability of trolleys.

    Lost & Found Handling

    Managing lost and found items to reunite them with theirs rightfull owners.

    Wheelchair & Stroller Services

    Providing wheelchairs and strollers to enhance customer convenience.

    SECURITY SERVICE

    SAFETY AND RELIABILTY

    AEON Delight Vietnam provides the state-of-the-art security solutions which are optimized costs, customized facilities management strategies.
    We aim to become the one-stop center for all your security management needs and our top-notch expertise enables your business continuity through modern surveillance systems.

    Security management service with supervision

    Leveraging extensive industry experience, AEON Delight Vietnam specializes at mitigating various threats to protect our clients’ personnel, assets, and reputation. Our comprehensive supervision services include:

    • Comprehensive entrance and exit screening
    • Advanced personal and property security measures
    • Swift and effective emergency rescue operations
    • Emergency management services

    CCTV/ Security 24/7

    Cooperation with us for CCTV installation means that both the technology and the security guards are provided by a single organization, eliminating the need to manage multiple contractors. This is a more organized, cost-effective strategy.

    Sercurity Patrolling Service

    We offer the 24/7 security patrol service for residential communities, construction projects, retail, commercial properties, and parking lots.

    Biometric access control and smart alarm system

    Cooperation with us for CCTV installation means that both the technology and the security guarding are brought to you by a single company, eliminating the need to manage multiple contractors. This is a more coordinated and cost-effective approach.

    FACILITY

    INTEGRATED AND COMPREHENSIVE OPERATION, ELIMINATION OF RISK

    AEON Delight Vietnam has meticulous and comprehensive solutions to assist customers with general facility services, corrective and preventative maintenance, as well as periodically checks:: electrical systems and HVAC, fire protection, wastewater treatment systems, air conditioning, etc… From simple repairs to complex technical assistance, we can meet your everyday needs through a range of services that increase efficiency and reduce time and costs.
We can tailor flexible and cost-effective solutions that include:

    Equipment operation management

    We continue to support our customers by providing operations planning and optimization, as well as engineering in conjunction with recurrent maintenance work, to ensure that the operational plans in the lead-up to start-up operate as smoothly as possible.

    24/7 Services

    With the in-depth experienced technical team, we are confident in providing a 24/7 service that swiftly responds to clients’ requirements and immediately handles technical issues.

    Maintenance, inspection and repair of equipment

    Optimize operations and minimize unplanned equipment downtime. We recognize the strategic relevance of maintenance and can assist you in driving performance, usability, and interoperability by ensuring the long-term viability and reliability of your equipment. We can develop and deliver a maintenance package that meets your strategic objectives and budget, including premium, full-service maintenance, in-house team support, and multivendor equipment and software.

    Consultancy

    We offer comprehensive solutions to enhance our customers’ business performance by:

    • Improving operational processes
    • Reducing organizational costs
    • Maximizing technological opportunities

    Cleaning

    Tailored solutions, comprehensive quality

    At Aeon Delight Vietnam, we recognize the necessity of maintaining a clean and tidy atmosphere on a regular basis. We provide complete cleaning services adapted to the unique demands of our clients across industries:

    Routine Daily Cleaning: conduct thorough cleaning every day, covering common areas, restrooms, workspaces, and high-traffic zones to ensure a spotless environment


    Scheduled Deep Cleaning: maintain hygienic standards by focusing on areas that need extra attention


    • Industry-Specific Cleaning: understand the unique cleaning requirements of different sectors, whether it’s healthcare, hospitality, manufacturing, or retail

    Post-Construction Cleaning: offer meticulous cleaning services to ensure your newly completed space is spotless and safe

    Our services are designed to maintain the highest levels of hygiene and safety.

    Advanced Cleaning Techniques: utilize cutting-edge technology and methods to deliver thorough and effective sanitation


    Compliance with Regulations: adhere to industry-specific health and safety regulations to ensure compliance and peace of mind for our clients.


    Use of Eco-Friendly Products: cleaning solutions are environmentally friendly, ensuring a safe and healthy atmosphere for everyone.


    Experienced Cleaning Team: Our experienced cleaners are equipped with the necessary tools and expertise to deliver high-quality service with attention to detail