JOB SUMMARY
- Working location: AEON MALL Canary Binh Duong, Parc Mall
- Working hours: Shift (7 hours/day, 6 days/week)
- Report to: Supervisor
WHAT YOU DO
- Patrol areas inside AEON Mall to support customers when necessary:
+ Provide necessary and accurate information to customers (For example: locations of booths, utility areas; programs, events at AEON Mall; services, utilities of AEON Mall, …)
+ Support when customers encounter difficult situations (For example: lost belongings, relatives, heavy lifting, …)
+ Directly or coordinate with relevant departments to resolve customer inquiries and complaints.
+ Promptly notify relevant departments when detecting incidents and situations that may affect customers at the shopping mall. - Other related tasks as required by superiors.
WHAT WE REQUIRE
- Have a spirit of customer service
- Good-looking, friendly appearance
- Clear, easy-to-hear voice, agile style
- Good health to meet the requirements of long-term travel.
- Can work in shifts