Welcome to AEON Delight

Sales & Client Care Officer

  • Negotiate
  • Ho Chi Minh
  • 20/09/2026

JOB SUMMARY

  • Working location: South Management Office (HCM)
  • Working hours: Monday – Friday, 8:00 AM – 5:00 PM
  • Reporting to: Supervisor

WHAT YOU DO

  • Support the Sales and Customer Care Departments in performing the following tasks:

    1. Ensure the completion of daily tasks:

    • Perform related approvals within the scope of assigned responsibilities and authority.
    • Monitor and support any arising issues.
    • Store and manage documents in Sales & CC:
      • Classify and store documents (Quotations, Purchase Orders, Handover Documents).
      • Monitor contract expiry dates for contract renewal and update the master list.
    • Prepare daily reports and daily work plans for the direct supervisor.

    2. Ensure the completion of weekly tasks:

    • Contract preparation: Support the department in obtaining approvals/signatures for new contracts and contract renewals in accordance with the Company’s prescribed procedures.

    3. Ensure the completion of monthly tasks:

    • Issue invoices for offsite services provided by ADV.
    • Support attendance management for the Sales & CC Departments and other sites as requested by the direct supervisor.
    • Prepare summary reports: Sales Summary Reports/Debit Notes to be sent to the Sales Manager, HCMC Sales team, and Accounting Department.
    • Prepare payment requests for suppliers.
    • Receivables: Receive handover documents → prepare monthly service fee statements for all customers → send them to the Accounting Department for invoice issuance.
    • Support the provision of certain services to tenants, such as pest control, refilling or replacing fire extinguishers, etc.

    4. Ensure the completion of quarterly tasks:

    • Prepare incentive and payment requests for the Sales and Customer Service Departments regarding incentives.
    • Support the provision of certain services to tenants, such as pest control, refrigerant refilling, replacing fire extinguishers, etc.

    5. Other tasks:

    • Prepare proposals and approvals for equipment and common office supplies for the team and sites.
    • Prepare purchase contracts and process payments with suppliers.
    • Carry out Kaizen improvement activities to enhance work efficiency, improve quality, reduce costs, etc.
    • Job duties may be added or adjusted according to actual requirements, provided that they remain within the scope of the employee’s professional expertise.
    • Perform other tasks as requested by the direct supervisor.

WHAT WE REQUIRE

  • College or Bachelor’s degree in related fields.
  • Proficient in Microsoft Office applications.
  • Good communication skills.
  • Willing to travel to assigned project sites and work overtime when required.
  • Candidates with relevant experience and knowledge of electrical systems, building engineering, or related fields are preferred.

JOB OVERVIEW

  • Expires in:
    20/09/2026
  • Salary range:
    Negotiate
  • Department:
    Sales & Client care
  • Quantity:
    1
  • Work experience:
    1 -3  years experience
  • Working time:
    8:00 – 17:00
Apply now

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    COMMITMENT TO PROVIDE & PROCESS PERSONAL DATA USAGE
    By this document, I agree to the following contents:
    1. I agree to provide Aeon Delight (Vietnam) Co., Ltd (ADV) – the Personal Data Controller or the Personal Data Controller and Processor (as the case may be) - with my personal data as follows:
    a. Basic personal data (full name, gender, date of birth, place of birth, place of birth registration, permanent address, temporary address, current residence, hometown, contact address, nationality, ID card, personal image, phone number, personal identification number, passport number, marital status, family information, etc.).
    b. Data associated with personal privacy called sensitive personal data (such as health status, ethnic origin, religious views, bank account number, etc.).
    c. Other data such as: educational background, expertise, skills, information in application letters, CVs, work experience, professional reference information, interview results - competency assessment, etc., provided by me to ADV or information ADV obtains from complying with legal regulations or fulfilling agreements.
    2. I allow ADV to process all my data mentioned in Section 1 for the following purposes:
    a. Collecting information of the Data Subject (hereinafter referred to as "Candidate") for recruitment according to ADV's needs; analyzing and evaluating Candidate profiles; Interviewing and evaluating Candidate interview results; performing reports related to recruitment work;
    b. Using as input information when the Candidate is recruited to work at ADV;
    c. Storing records for current recruitment and/or suitable positions in the future;
    d. Other purposes serving ADV's recruitment work (if any).
    3. I understand that processing personal data is an activity that affects my personal data, including one or more of the following activities: collecting, analyzing, synthesizing, encoding, decoding, editing, deleting, destroying, de-identifying, providing, publicizing, transferring personal data, and other activities that affect personal data. And I also understand that if I do not provide or restrict the provision of my personal data, ADV will not be able to perform part or all of the purposes as in Section 2 and therefore will have no basis to evaluate and process my application for recruitment for the positions that ADV is posting.
    4. I understand and agree that the provision of my personal data to ADV can take place at any time during the process of recruiting me to work at ADV.
    5. I allow ADV to process my personal data during the recruitment process and even if I am not recruited to serve the purposes stated in Section 2.
    6. I agree that ADV will not have to send me a notification every time my personal data is processed for the purposes stated in Section 2. Any purpose of data processing other than the purposes in Section 2 shall only be performed after ADV notifies me and receives my consent.
    7. I agree to let ADV share/transfer my personal data to third parties who are member companies of the Aeon Group inside or outside the territory of Vietnam or functional agencies/partners/suppliers/customers of ADV to perform recruitment management activities stated in Section 1.
    I understand that:
    • I have the right to withdraw my consent at any time;
    • The withdrawal of consent does not affect the lawfulness of the data processing prior to the withdrawal;
    • I have the right to request to view, edit, restrict processing, or delete personal data in accordance with the law.
    I commit to correctly implementing the contents stated above and am fully responsible for any arising issues.
    By signing/confirming this document, I voluntarily, and with full civil capacity, have understood the entire content of the document and agree to allow ADV to collect and process my personal data according to the contents mentioned above.

    remote monitoring services

    satisfaction & perfection

    Along with existing comprehensive FM services, AEON Delight has established a new business model for customers through the Remote Monitoring Service (RMS), which ranges from performance monitoring to  identifying  and addressing problems.
 By leveraging advanced technology, it aims to deliver enhanced efficiency and timely interventions that leading to optimizing manpower and operating cost for Customers

    remote monitoring center (RMC)

    • 24/7 monitoring of warning signals from fire protection systems, electrical systems, HVAC, cooling systems, lighting, etc. in buildings, shopping centers, supermarkets, etc.
    • Report to customers immediately when the issue occures.
    • Monitor and update information until the issue is resolved
    • Periodic reports by week, month, year
    • Recommend and propose solutions to customers.

    AREA TEAM (Rapid Response Team)

    24/7 Handling issue immediately upon notification
    Periodic system checklist service by month, quarter, year
    Other spot work tasks as requested by customers

    CONSTRUCTION RENOVATION SERVICE

    satisfaction & perfection

    We offer comprehensive construction renovation services to fulfill the different needs of our customers. The more added value we provide, the more comfort and satisfaction we bring to customers.

    Construction Project Management

    We establish thorough construction plans and manage all aspects of the renovation project to ensure it stays on schedule and under budget.

    Development for MEP systems and lifecycle

    to ensure efficient and sustainable solutions for a wide range of projects:

    • Design and Planning
    • Installation
    • Maintenance and Upgrades
    • Energy Management

    Renewals and Renovations

    Cooperation with us for CCTV installation means that both the technology and the security guards are provided by a single organization, eliminating the need to manage multiple contractors. This is a more organized, cost-effective strategy.

    Post-Renovation Support

    After completion, we provide ongoing support and maintenance to ensure the longevity and functionality of the upgraded facilities.

    CUSTOMER SERCURITY SERVICE

    CUSTOMER - OUR PRIORITY

    With the professionally trained team, AEON Delight ready to support customers with our dedicated spirit to bringing a comfortable, reliable experience to customers through our comprehensive Customer Security Service.

    Patrol

    Conducting regular patrols to ensure a secure environment.

    Information Counter

    Assisting customers with inquiries and providing valuable information.

    Trolley Management

    Ensuring the efficient handling and availability of trolleys.

    Lost & Found Handling

    Managing lost and found items to reunite them with theirs rightfull owners.

    Wheelchair & Stroller Services

    Providing wheelchairs and strollers to enhance customer convenience.

    SECURITY SERVICE

    SAFETY AND RELIABILTY

    AEON Delight Vietnam provides the state-of-the-art security solutions which are optimized costs, customized facilities management strategies.
    We aim to become the one-stop center for all your security management needs and our top-notch expertise enables your business continuity through modern surveillance systems.

    Security management service with supervision

    Leveraging extensive industry experience, AEON Delight Vietnam specializes at mitigating various threats to protect our clients’ personnel, assets, and reputation. Our comprehensive supervision services include:

    • Comprehensive entrance and exit screening
    • Advanced personal and property security measures
    • Swift and effective emergency rescue operations
    • Emergency management services

    CCTV/ Security 24/7

    Cooperation with us for CCTV installation means that both the technology and the security guards are provided by a single organization, eliminating the need to manage multiple contractors. This is a more organized, cost-effective strategy.

    Sercurity Patrolling Service

    We offer the 24/7 security patrol service for residential communities, construction projects, retail, commercial properties, and parking lots.

    Biometric access control and smart alarm system

    Cooperation with us for CCTV installation means that both the technology and the security guarding are brought to you by a single company, eliminating the need to manage multiple contractors. This is a more coordinated and cost-effective approach.

    FACILITY

    INTEGRATED AND COMPREHENSIVE OPERATION, ELIMINATION OF RISK

    AEON Delight Vietnam has meticulous and comprehensive solutions to assist customers with general facility services, corrective and preventative maintenance, as well as periodically checks:: electrical systems and HVAC, fire protection, wastewater treatment systems, air conditioning, etc… From simple repairs to complex technical assistance, we can meet your everyday needs through a range of services that increase efficiency and reduce time and costs.
We can tailor flexible and cost-effective solutions that include:

    Equipment operation management

    We continue to support our customers by providing operations planning and optimization, as well as engineering in conjunction with recurrent maintenance work, to ensure that the operational plans in the lead-up to start-up operate as smoothly as possible.

    24/7 Services

    With the in-depth experienced technical team, we are confident in providing a 24/7 service that swiftly responds to clients’ requirements and immediately handles technical issues.

    Maintenance, inspection and repair of equipment

    Optimize operations and minimize unplanned equipment downtime. We recognize the strategic relevance of maintenance and can assist you in driving performance, usability, and interoperability by ensuring the long-term viability and reliability of your equipment. We can develop and deliver a maintenance package that meets your strategic objectives and budget, including premium, full-service maintenance, in-house team support, and multivendor equipment and software.

    Consultancy

    We offer comprehensive solutions to enhance our customers’ business performance by:

    • Improving operational processes
    • Reducing organizational costs
    • Maximizing technological opportunities

    Cleaning

    Tailored solutions, comprehensive quality

    At Aeon Delight Vietnam, we recognize the necessity of maintaining a clean and tidy atmosphere on a regular basis. We provide complete cleaning services adapted to the unique demands of our clients across industries:

    • Routine Daily Cleaning: conduct thorough cleaning every day, covering common areas, restrooms, workspaces, and high-traffic zones to ensure a spotless environment


    • Scheduled Deep Cleaning: maintain hygienic standards by focusing on areas that need extra attention


    • Industry-Specific Cleaning: understand the unique cleaning requirements of different sectors, whether it’s healthcare, hospitality, manufacturing, or retail

    • Post-Construction Cleaning: offer meticulous cleaning services to ensure your newly completed space is spotless and safe

    Our services are designed to maintain the highest levels of hygiene and safety.

    • Advanced Cleaning Techniques: utilize cutting-edge technology and methods to deliver thorough and effective sanitation


    • Compliance with Regulations: adhere to industry-specific health and safety regulations to ensure compliance and peace of mind for our clients.


    • Use of Eco-Friendly Products: cleaning solutions are environmentally friendly, ensuring a safe and healthy atmosphere for everyone.


    • Experienced Cleaning Team: Our experienced cleaners are equipped with the necessary tools and expertise to deliver high-quality service with attention to detail